The Mac is back
September 26th, 2008 | 14 Comments
My MacBook laptop’s hard drive crashed last week and I’ve been waiting to get it repaired; apparently you aren’t supposed to move them when they’re storing data to the hard drive…and I didn’t know it…*ahem*
Anyway, I lost lots of precious data (including all the family videos recorded this year!!!), but if I can forget that, I think it’ll be all right. Oh, and because I have AppleCare (an extended warranty), they replaced the hard drive for free and paid for shipping both ways. That would have been good enough, but additionally they replaced the whole keyboard/trackpad part of the computer, which had undergone some unfortunate wear and tear, free of charge. I sent it in Tuesday and it was delivered back in good-as-new condition on Thursday before noon. That’s customer service.
It feels like a new computer – which is good, I suppose, since I had to start from scratch loading all my stuff back onto it.

